PoweredParaglider.com warehouse is in Miami, Florida – USA. It is part of a group of companies focused on the development, commercialization and growth of Powered Paragliding or Paramotoring worldwide. Our staff have been in the industry since the beginning of it and have been trained to offer the best advice, support and customer service possible whether you are a student just starting, a new customer or a repetitive customer. We prepare orders the same day that they reach us and ship the same day if the order is received before 2:00 PM. Orders received after 2:00 PM will be shipped the next day. You will be notified immediately if a product is not in our current stock and an estimate on the delivery time. Then you have the option to wait or cancel the order for a full refund. PoweredParaglider.com receive orders weekly. The approximate delivery time on most products when not in stock is 2 weeks. Your satisfaction is our main goal. We are direct importers of most brands considered the best in the market and dealers for all of them. If you do not see a product listed on our website, please do not hesitate in contacting us. We will find it and quote it for you. Thank you for your support and Happy Flying!